• Duration -6 months extendable
• Salary-5000
• 6 working days
• Location –Dubai Outsource City
• Benefits – Visa & Insurance
• Any Nationality/Gender

Roles & Responsibilities:

• Provide full administrative support to clients & intermediaries
• Review all documents received and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLA’s
• Maintaining physical or electronic records related to medical insurance policies & maintenance requests
• Upload member data files to regulatory systems ensuring compliance with regulatory directives
• Liaise with cross-functional teams for customer service, medical and health on track related queries

Roles & Responsibilities:

• To provide technical support/guidance to clients and brokers for any queries
• Accurately process all associated data and accounting policy information in the core systems and prepare documentation for client/broker (new/renewal/ endorsement/ invoices/ certificate)
• Maintain a clear tracking sheets to proper follow ups with all parties and to maintain the standard customers service as per company SLA’s and guidelines
• Report and escalate any subject which needs intervention from the direct manager to maintain the SLAs with UAE clients and brokers
• Coordinate and execute timely production of designated policies and ensure the accuracy of the documents in line with the customer/broker agreements

• Duration -12 months
• Salary-5500
• 5 working days
• Location –Dubai Outsource City
• Benefits – Visa & Insurance
• Any Nationality/Gender

Industry to target- Medical/ Hospitals/ Insurance
Salary- 5000
Location- Dubai Outsource Zone
Age Limit- 32 to 33 years
Contract- 6 months extendable
Working days- 6 days
Working hours- 8-9 hours

Roles & Responsibilities:
•    Manage large amounts of inbound and outbound calls in a timely manner
•    Follow communication “scripts” when handling different topics
•    Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
•    Build sustainable relationships and engage customers by taking the extra mile
•    Keep records of all conversations in the database in a comprehensible way

Our client is the leading Bank in UAE. They are now looking for a Team Leader for their Insurance team.

Roles & Responsibilities 

• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.

 Preference

• Excellent communication skills.
• Confidence and skilful negotiating skills.
• Strong organizational skills to give the team direction

Qualifications: 

• Minimum of 1 year of experience as a Team Leader.
• High school diploma or similar.
• Excellent command of both written and spoken English.

Benefits: 

• Employment Visa
• Medical Insurance

Client: Continental Insurance Broker

Position: Assistant Manager

Salary: 18000 AED

Location: Dubai

Contract duration: 12 Months Extendable (based on the performance and project availability)

Any nationality

Any Gender

5 Days working

• Roles & Responsibilities:

  • Managing the full portfolio of individual medical business 
  • Helping our consultants in getting competitive rates for their clients from the different insurance providers.
  • Liaising with all our insurance providers regularly and keeping our relationship with them at a professional high based on ethical and strong business practices.